Privacy Policy

Effective Date: July 1, 2026

1. Who We Are

High Speed Fiber Internet is a brand operated by Empiric Resource Agency LLC, an independent authorized retailer of TV and internet service. We are not a provider. This policy explains how we collect, use, and share your information.

2. Information We Collect

• You provide: name, phone, email, and address/ZIP when you call or submit a form.
• Automatic: IP address, device/browser data, and pages viewed.
• Cookies & pixels: including the Meta Pixel — see Section 5.
• Calls may be recorded or monitored for quality and training.
• Sensitive information: if you complete an order, the provider (not us) may separately collect information such as your Social Security number or date of birth for identity or credit verification. This is "sensitive personal information" under California law and is governed by the provider's own privacy policy, not this one.

3. How We Use Your Information

To match you with providers, respond to your inquiry, operate our site, measure ad performance (including through the Meta Pixel), and comply with the law. We do not sell your personal information for money. However, sharing information with advertising partners like Meta for cross-context behavioral advertising may be considered a "sale" or "sharing" of personal information under California law, even though no money changes hands — see Section 7 for how to opt out.

4. How We Share Your Information

We may share information with our provider/distributor partners to fulfill your request, vendors who support our operations, Meta and other ad/analytics partners, and as required by law. Providers you order from apply their own privacy policy once service begins.

5. Cookies, Pixels & Meta Business Tools

We use the Meta Pixel (and may use the Meta Conversions API) to measure our Meta advertising. Meta may combine this with other data it holds — see Meta's Data Policy. Opt out via Meta Ad Preferences, the DAA or NAI opt-out pages, or your browser settings.

6. Telephone & SMS Consent

7. Your Privacy Rights

California residents have the right to know, delete, or correct their personal information, and to opt out of the "sale" or "sharing" of their personal information under the CCPA/CPRA — including sharing with advertising partners like Meta described in Section 5. To opt out, use the link below, contact us (Section 13), or turn on the Global Privacy Control (GPC) signal in a supported browser — we honor GPC as a valid opt-out request.

Do Not Sell or Share My Personal Information

Residents of other states may have similar rights — to know, delete, correct, or opt out of targeted advertising — under their own state's privacy law. All users may opt out of marketing calls, texts, or emails at any time.

8. Data Retention

We keep personal information only as long as needed to service your inquiry and meet legal obligations, then delete or de-identify it.

9. Data Security

We use reasonable safeguards to protect your information, though no method of storage or transmission is completely secure.

10. Children's Privacy

Our services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn we have collected information from someone under 18, we will delete it.

11. Third-Party Websites & Providers

Links to provider or other third-party sites aren't covered by this policy — review their own privacy policies separately.

12. Changes to This Policy

We may update this policy from time to time. The Effective Date above reflects the latest revision. For material changes, we will post a notice on our homepage or, if we have your contact information, notify you directly.

13. Contact Us

Empiric Resource Agency LLC
18 Prospect ST, Hicksville, NY 11801
Phone: (888) 388-9213
Email: info@highspeed-fiberinternet.com